Managed IT Services

Managed IT Services

• Unlimited Helpdesk
• Asset Management
• IT Consulting
• Preventative Maintenance
• Patch Management
• Anti-Virus licenses (EDR)
• Managed SOC
• Password Manager
• Vendor Management
• Partner discount (30%) on projects
• Quarterly Business Reviews
• Cybersecurity Training
• 24/7 Support
• Dark Web Monitoring
• Phishing Simulation
• Cloud Backup for SaaS (Google or Microsoft)

Patch Management

We test and vet updates from Windows before deploying them — keeping you safe and operational.

Asset Monitoring

Our software keeps an eye on critical servers, networks, and applications — automatically opening a ticket if any red flags are seen.

Helpdesk Support

Here when you need us for any questions or issues. All workstations are bi-weekly cleaned to keep them in peak performance.

Cyber Security

Security is our #1 priority — and our security stack speaks to that.

• NextGen Firewalls
• Cloud-based Anti-Virus
• DNS Filtering combatting zero-day attacks
• 2-Factor Authentication
• Phishing Simulations
• Security Training

Backup and Disaster Recovery

Local and cloud-based backup solutions keep the wheels turning.

• Endpoint backup for files
• Failover protection using virtualization and 4G LTE

IT Consulting

Once a quarter we discuss an IT roadmap, finding ways to improve efficiency and improve security.

Automation

During our consultations we look for repetitive workflows and then use our tools to engineer an automated solution.

Compliance

Avoid hefty fines by staying compliant.

Vendor Management

We will order and maintain any new IT equipment, subscriptions, or licenses you may need.

24/7 Support

Here when you need us — day or night.

The Challenge

• Employee inadvertently contracted Ransomware.
• Main application server crashed.
• Rogue employee wiped the file server.
• QuickBooks file went corrupt.
• ISP had an outage.

The Solution

• Implemented on-site hardware that constantly backs up and virtualizes the server locally and in the cloud.
• Installed endpoint backup software to back up to the cloud and restore file versions as needed.
• New firewall with 4G LTE failover.

The Result

In each of these scenarios we were able to avoid any downtime by failing over to the BCDR device, previous versions of files, or 4G LTE.

Day 1

• Onboarding process
• Document workflows, programs, etc.
• Install support software for remote management
• Configure EDR and Managed SOC (security operations center)

Week 1

• Onboarding
• Full infrastructure and cybersecurity review
• Implement security stack for email
• Email Defense Gateway
• Forced 2FA in email tenant
• Configure phishing simulations and training modules
• Discuss procedures for onboarding/offboarding employees